Terms of Service

Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

• Use the Service only for lawful purposes and in accordance with these Terms
• Provide accurate health information and keep it updated
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not attempt to gain unauthorized access to our systems

Age Requirements

You must be at least 18 years old to use the Service. Users under 18 may use the Service only with parental or guardian consent and supervision.

Not Medical Advice

The Service provides health insights and recommendations based on AI analysis of your health data. These insights are for informational purposes only and do not constitute medical advice, diagnosis, or treatment.

Consult Healthcare Professionals

Always consult with qualified healthcare professionals for medical advice, diagnosis, and treatment. Do not ignore or delay seeking professional medical advice based on information from the Service.

Emergency Situations

In case of medical emergencies, contact emergency services immediately. The Service is not designed for emergency medical situations and should not be relied upon for urgent health concerns.

Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Feature Limitations

Some features may be limited based on your subscription plan or geographic location. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

Third-Party Dependencies

Our Service depends on ABDM infrastructure and third-party integrations. We are not responsible for issues arising from these external dependencies.

Prohibited Activities

You may not use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Share false or misleading health information
• Use the Service for commercial purposes without authorization

Content Standards

Any content you provide must be accurate, lawful, and not infringe on the rights of others. We reserve the right to remove content that violates these standards.

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Aarogya Assist and are protected by international copyright, trademark, and other intellectual property laws.

Your Data

You retain ownership of your health data. By using the Service, you grant us a limited license to process your data to provide the Service and generate insights.

Feedback

Any feedback, suggestions, or ideas you provide may be used by us without compensation or attribution.

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Aarogya Assist be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

Medical Decisions

You are solely responsible for any medical decisions you make based on information from the Service. We are not liable for any health outcomes or medical consequences resulting from your use of the Service.

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our Service.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will delete your personal data as described in our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 2015.