Frequently Asked Questions

Find answers to common questions about Aarogya Assist, our features, security, and how to get started.

General

What is Aarogya Assist?

Aarogya Assist is an AI-powered health intelligence platform that transforms your medical reports into actionable insights. We help you understand your health data, track trends, and get personalized recommendations for better health outcomes.

When will Aarogya Assist be available?

We're currently in development and plan to launch our beta version in Q2 2025. Join our waitlist to be among the first to try it and help shape the future of health intelligence in India.

How is Aarogya Assist different from other health apps?

Unlike other health apps that simply aggregate data, Aarogya Assist uses advanced AI to provide actionable insights. We translate complex medical reports into plain language, identify health trends, and offer personalized recommendations for chronic conditions.

Is Aarogya Assist free?

Core features will always be free, including basic health insights and trend tracking. We'll offer premium features for advanced analytics and personalized care plans at affordable pricing designed for Indian users.

Security & Privacy

Is my health data safe with Aarogya Assist?

Absolutely. We use enterprise-grade security and are fully compliant with ABDM (Ayushman Bharat Digital Mission) standards. Your data is encrypted in transit and at rest, and you have complete control over what information you share.

Who can access my health data?

Only you can access your health data. We use your explicit consent to fetch data from ABDM-connected providers. You can view, modify, or delete your data at any time. We never sell your personal health information.

How does ABDM integration work?

ABDM provides a secure, government-backed digital health infrastructure. With your consent, we can fetch your medical records from any ABDM-connected lab, hospital, or clinic. This ensures seamless data access while maintaining the highest security standards.

Can I delete my data?

Yes, you have complete control over your data. You can delete specific records, stop data collection, or delete your entire account at any time. We believe in complete transparency and user control.

Features & Functionality

Which chronic conditions are supported?

We're launching with comprehensive support for Diabetes, Hypertension, PCOS, and Thyroid disorders. These conditions affect millions of Indians and will be our initial focus. More conditions will be added based on user feedback and demand.

How accurate are the AI insights?

Our AI models are trained on extensive medical data and validated by healthcare professionals. While our insights are highly accurate, they're designed to complement, not replace, professional medical advice. Always consult your doctor for medical decisions.

Can I share insights with my doctor?

Yes! You can easily share your health insights, trends, and recommendations with your healthcare provider. This helps them make more informed decisions and provides a complete picture of your health journey.

Does Aarogya Assist work offline?

Some features work offline, like viewing previously downloaded reports and basic trend analysis. However, for real-time insights, data synchronization, and AI analysis, an internet connection is required.

Getting Started

How do I get started with Aarogya Assist?

First, join our waitlist to get early access. Once available, you'll create an account, link your ABHA ID, and grant consent for data access. Our AI will then analyze your existing medical records and provide personalized insights.

Do I need an ABHA ID?

Yes, an ABHA (Ayushman Bharat Health Account) ID is required to access your medical records through the ABDM network. If you don't have one, we'll guide you through the simple registration process.

What if my lab/hospital isn't connected to ABDM?

While ABDM connectivity is growing rapidly, some providers may not be connected yet. In such cases, you can manually upload your reports, and our AI will still provide valuable insights and trend analysis.

How long does it take to get insights?

Initial analysis of your existing medical records typically takes a few minutes. For ongoing monitoring, insights are updated in real-time as new data becomes available through ABDM or manual uploads.

Technical Support

What devices are supported?

Aarogya Assist works on all modern smartphones (iOS and Android) and web browsers. We prioritize mobile-first design since most Indians access health information on their phones.

What languages are supported?

We're launching in English and Hindi, with plans to add more Indian languages based on user demand. Our goal is to make health intelligence accessible to all Indians regardless of their preferred language.

How do I report a bug or issue?

You can report bugs through the app's feedback feature, email us at support@aarogyaassist.com, or use our contact form. We take all feedback seriously and typically respond within 24 hours.

Can I use Aarogya Assist outside India?

Initially, Aarogya Assist is designed for Indian users and ABDM integration. However, we're exploring international expansion and may offer limited features for users outside India in the future.

Still Have Questions?

Can't find what you're looking for? Our team is here to help. Reach out to us and we'll get back to you within 24 hours.

Quick Resources

Explore these resources to learn more about Aarogya Assist and digital health in India.

Health Guides

Learn about chronic conditions and how to manage them effectively.

ABDM Guide

Everything you need to know about India's digital health mission.

Community

Connect with other users and share your health journey.

Updates

Stay updated with the latest features and improvements.