Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your health information.
Last updated: August 29, 2025
Our Privacy Commitment
At Aarogya Assist, we believe that your health data is sacred and personal. We are committed to protecting your privacy and giving you complete control over your health information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
Health Information
We collect your medical records, lab results, prescription data, and health metrics through ABDM integration with your explicit consent. This includes data from hospitals, clinics, and diagnostic labs connected to the ABDM network.
Personal Information
Basic account information such as your name, email address, phone number, and ABHA ID. We may also collect demographic information to provide better personalized insights.
Usage Data
Information about how you use our platform, including features accessed, time spent, and interactions with AI insights. This helps us improve our services.
How We Use Your Information
Health Insights
We use your health data to generate AI-powered insights, trend analysis, and personalized recommendations. Our algorithms analyze patterns in your health metrics to provide actionable guidance.
Service Improvement
We analyze aggregated, anonymized data to improve our AI models, develop new features, and enhance the overall user experience. Individual user data is never identifiable in these analyses.
Communication
We may send you important health alerts, medication reminders, and updates about our services. You can control these communications through your account settings.
Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We follow industry-leading security standards to protect your sensitive health information.
Access Controls
We implement strict access controls and audit logging. Only authorized personnel with a legitimate need can access your data, and all access is logged and monitored.
ABDM Compliance
Our platform is built on ABDM's secure infrastructure and follows all government-mandated security protocols for digital health data in India.
Your Rights and Control
Data Access
You can view, download, and export all your health data at any time through your account dashboard. We provide data in standard, portable formats.
Data Correction
If you notice any errors in your health data, you can request corrections. We'll work with ABDM-connected providers to ensure data accuracy.
Data Deletion
You can delete your account and all associated data at any time. Deletion requests are processed within 30 days, and we'll confirm when your data has been removed.
Consent Management
You control what data we access through granular consent settings. You can revoke consent for specific data sources or features at any time.
Data Sharing
We Never Sell Your Data
We never sell, rent, or trade your personal health information to third parties for commercial purposes. Your data is yours and yours alone.
Healthcare Providers
We may share your health insights with your healthcare providers only when you explicitly consent to do so. This helps them make better-informed decisions about your care.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights and the safety of our users. We'll notify you of any such disclosure unless legally prohibited.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@aarogyaassist.com
Address: Aarogya Assist, Connaught Place, New Delhi, India
Data Protection Officer: dpo@aarogyaassist.com